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Last updated: July 7, 2026
Website: yggdrasteel.com / yggdrasteel.ca
Type of Website: Ecommerce
Yggdrasteel Inc. (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”). This Privacy Policy governs your access to and use of our website and any subdomains, including any content, functionality and services offered on or through yggdrasteel.com / yggdrasteel.ca, (the “Site”), whether as a guest or as a registered user. This policy applies to Personal Information we collect on the Site and in email, text, forms or other electronic messages between you and the Site.
Please read the Privacy Policy carefully before you start to use the Site. By using the Site, you consent and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Site.
Personal Information under PIPEDA or other applicable privacy legislation is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.
Yggdrasteel collects personal information to respond to inquiries, provide quotes and services, process purchases, communicate about products and orders, deliver customer support, and improve our website and customer experience. We collect only the information reasonably necessary for these purposes and use it with your consent, as required by applicable law. If you reserve a build, request a brochure, subscribe to our email list, join the Midgard Community, or complete a contact form, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.
We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.
The Site provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Site.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
As you navigate through our Site, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communication between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
We use cookies to enhance your browsing experience and analyze our traffic. You can manage your preferences or withdraw your consent at any time by clicking Browser Settings.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, or sign up through any of our forms using your email address. For further information see the email policies below.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.
All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail marketing messages will contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
As a general rule we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, manufacturer’s representatives and other service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies. In communicating with us, you should be aware that e-mail is not a fully secure medium.
We do not collect financial data online (such as credit card data).
Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.
We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.
We may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.
July 7th, 2026.
yggdrasteel.com (the “Site”) is owned and operated by Yggdrasteel Inc. Yggdrasteel Inc. can be contacted at:
connect@yggdrasteel.com
55 Shoemaker St, Kitchener, Ontario, N2E 3B4